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Return Policy

Jax Promise: If for any reason you don't LOVE your purchase, please bring it back within 30 days of the original purchase and we will do the following: Refit It, Adjust It, Exchange It, Give You Your Money Back. 

* ALL bicycles must be returned or exchanged within 7 days of your purchase. Returns must be in new condition or no refund. No blemishes or excessive wear is accepted. Jax Promise not valid on closeout, discounted, special order purchases. Cash purchases over $50 will be returned by check in 7-10 business days.